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Management Desk

Excerpts of Speech given by
Her Excellency, Smt. Pratibha Patil
President of India, during the Award Ceremony

I am happy to be present here on the first anniversary of Mission Convergence, an innovative programmer launched by the Government of Delhi last tear. I would like to compliment all those involved in this Mission, Which aims to re-engineer the delivery process of service and benefits to the people, So that these are accessible with the least inconvenience. This is a laudable objective.  I would like to congratulate all those who received awards today for their contribution to Mission Convergence.
India has the necessary pre-requisites for becoming one of the leading nations in the world. Its  people when well-nourished and well educated will provide the hands and brains for the progress of the nation through their  work and ideas. Empowering its people, therefore, lies at the very core of government. This empowerment, however, has to be inclusive and should take in its embrace all sections of society particularly the weaker and the vulnerable. I believe that many good schemes exit to provide amenities and extend support to the people for their empowerment. The factors slowing down the success rate of these schemes are delays in implementation on account of tardiness, some shortcoming of the delivery mechanisms and also of awareness among the people. A number of steps have been initiated the address the situation. The Delhi Government has initiated Mission Convergence for better and timely Implementation. I convey my good wishes to its efficient chief Minister, Shrimati Sheila Dikshit and her team for its success.
I would like to emphasize that better delivery and performance required a change a change of mindset. Welfare schemes, in essence, create a right for individuals belonging to targets groups.Delivering their right to them is our duty and lack to deliver is our failure. It is importance that Government officials involved in administering programmers and NGOthe welfare sectors are well trained. Interventions such as skill building, non-formal education and legal awareness center require qualified persons. Voluntary services of community members should be sought for participating in training centers and awareness campaigns. All efforts and all work undertaken in respect of welfare schemes should place the beneficiary at the center. Systems setup for the purpose must be simple and easy

I am pleased that Mission Convergence is focusing on improving   deliverability under the schemes by reorganizing government process. It is involving civil societies and community groups through SamajikSuvidhaSangam, a society formed for this purpose. Government elected representatives, the local administration and community members are all partner in development work. They should work together constructively towards the common mission of prosperity and growth.
I am told that Mission Convergence has developed broad vulnerability indicators for identification of families and individual as poor, for the purpose of their inclusion in the list of beneficiaries under the various welfare schemes. A Survey is underway for this purpose. This is a welcome step in our efforts towards inclusiveness.

From the individual’s point of view, the Suvida Card proposed by the Delhi Government is important as in it, all schemes whose benefits the card holder is entitled to, can be enumerated. Moreover, the SuvidaKendras which will function as the single window facilitation centers for availing social assistance programmers would be of great help to the people. It will also promote implementation in a transparent manner that will in turn result in greater accountability  andintergrity in functioning. This is important for eliminating corruption and for ensuring that full benefits reach the people. Encouraging people to open a dedicated bank account for receiving monetary component of the welfare schemes would be useful for avoiding pilferages and eliminating bogus recipients. This manner of transmission would also make subsequent audits of schemes more systematic.
In conclusion, I recall the motivating message contained in Gandhiji’s word that, we must work “to wipe every tear from every eye”.Gandjiji’s life itself is an example of serving mankind selflessly and should be an inspiration for all those who have an opportunity and the responsibility to work for the welfare of the people. I congratulate all the awardees and would encourage them to continue their good work. I wish Mission Convergence of the delhi Government all success. I would once again like to congratulate the Chief Minister, Smt.SheilaDikshit for this scheme designed for the upliftment of the vulnerable sections of society with a view to empower them.

Jai Hind!

Smt. Pratibha Patil
President of India, during the Award Ceremony


Sheila  Dikshit
CHIEF MINISTER
GOVT. OF NCT OF DELHI

Last fifteen years have launched Delhi as a centre of unprecedented economic growth in the country. This growth has also attracted a sizeable population from other part if the country compounding the stress of city and civic amenities. In the bright light of growth of and affluence, the millions of urban poor based in several slums tend to get ignored unless Government extends a helping hand to reach out to them. 
The paradox in Delhi is that thought in financial terms the lesser privileged section of population not really deprived, they did not get access to the schemes run by the Government for healthcare, education, food and shelter, The main reason is lack of awareness. On the administrative front also there are several old age pension, disability schemes, women empowerment, window pension and other. But in the absence of proper data and lack of inter-departmental linkages, a lot of efforts are wasted and did not really reach those who needed them.
Against this backdrop, our Government decided to take some effective steps to correct this imbalance. To deliberate in these issues and come with a solution an Envisioning Workshop was held in May 2008 and this led to the formation and actualization of Samajik Suvidha Sangam (SSS), which is also known as Mission Convergence. It is a unique idea for harnessing government resources and private citizen partnership to spread awareness and facilitate access to various schemes run by the Government.
On 14 August, 2008, Mission Convergence was formally launched. This particular initiative has been very close to my heart since inception. From its beginning I have keenly watched the tremendous progress that SSS has made. The Annual Award Ceremony held to honors the ‘partners in progress’ of  Mission Convergence was attended by Hon’ble President of India. People from all walks of life volunteers, NGOs, administrators, bureaucrats – have joined this mission to bring smile on faces that we will never see.
But we are not just sitting complacently on our laurels. The Mission is moving forward and has set many goals for itself, this publication covers just a small leg of its journey and it has yet to achieve its motto of reaching all unreachable. The mission will not be deterred until it achieves what it set out to do. I once against wish the very best to all.

Jai Hind!


Sheila  Dikshit
CHIEF MINISTER
GOVT. OF NCT OF DELHI


Mission Director
GOVT. OF NCT OF DELHI

It is a proud moment for us to see this website launched. I reminisce of the days when Mission was just a conception and it gives us great pleasure to see it having braved the difficult and unfamiliar terrain that it has had to traverse to reach the stage that it is in today. This journey has had its share of ups and downs, but for the support of our Chief Minister, Smt. Sheila Dikshit and the visionary leadership provided by the Chief Secretary, Shri. Rakesh Mehta, Delhi, Mission Convergence programme would not have seen the light of the day. Each day has been a learning experience and today Mission Convergence is emerging as a replicable model for the country.
The Delhi Human Development Report 2006 pointed out glaring disparities of social exclusion. In wake of this, Mission Convergence was conceived as a paradigm shift in governance to re-engineer the process of service delivery through Public Private Community Partnership, where the idea is to make the system more responsive to the citizens and Delhi an inclusive city. Much of the first year of its inception was spent in building an institutional framework for better delivery of services. Today we are ably equipped with an NGO management unit, documentation unit, research and policy unit, finance cum administrative unit which work tirelessly as a cohesive unit to achieve its objective.
In a first of its kind, creating poverty maps opened avenues not only for identifying the areas of interventions but also conducting a massive household survey to create a database of socially and occupationally vulnerable households and individuals. Two phases of survey have identified 9 lakh potentially vulnerable households comprising 42 lakh individuals, for which a huge cadre of community mobilisers engaged with the GRC-SKs were pressed into action. We are making the best efforts to cover the uncovered vulnerable population in the ongoing third phase survey. This database would help in customized and location specific interventions possible.
The Gender Resource Centre-Suvidha Kendras set up by the Samajik Suvidha Sangam across Delhi, is a unique model that combines social assistance and social protection measures with community development. Today a network of 100 centres have been set up to provide services to the community with focus on women.
We have surmounted many hurdles that have come in our way with resolute that stems from the valuable support of Sh. Harsh Mander, Sh. N C Saxena, CFAR, St. Stephen’s Hospital and our MNGOs, Modicare and SOSVA. The unflinching determination and support of all our stakeholders in this Journey of Partnership is commendable.
This website would provide relevant information to our partners, stakeholders and beneficiaries and will be updated from time to time to keep everyone informed of any new developments. Informing the larger populace on the components, activities and initiatives is central to the commitment of the programme.  Thus informing the masses through the internet on the activities, policies and decisions would be a right step towards awareness creation and demand generation. And for this I would also like to thank my team members who have toiled to make the launch of this website possible. Last but not the least, we request the audience to provide timely feedbacks to help make the website more user-friendly.

Jai Hind!

Rashmi Singh
Former Mission Director
GOVT. OF NCT OF DELHI